ARMONK, N.Y.
-
15 Jul 2009:
IBM (NYSE: IBM)
today announced a new, self-managing, "office in a box" appliance for
small and midsized businesses (SMBs) that combines all of the unified
communications and collaboration (UC(2)) tools needed to run a business
with the ability to connect to telephony, in a single solution. For
smaller businesses with limited IT expertise, the solution reduces
complexity and enables employees to instantly access people and
information, resulting in increased efficiency, productivity and lower
operating costs.
The new Lotus Foundations
Reach solution customizes and extends the IBM Sametime UC(2)
capabilities in a single appliance designed specifically for SMBs that
have limited IT skills and smaller budgets. In about an hour, a
business can install and configure its entire UC environment in a
system small enough to fit under a desk. Unlike competitive offerings,
Foundations Reach minimizes the need for human intervention with
self-managing technology that automates IT tasks such as adjusting to
workload demands, conducting proactive system checks for security and
reliability of the network, and detecting and repairing potential
issues.
Lotus Foundations Reach enhances the user experience by reducing the
complexities associated with deploying and managing communications and
collaboration solutions. From one convenient platform, Lotus
Foundations Reach combines key UC features such as instant messaging
(IM), presence awareness to see who is online and available, email,
calendars, contacts, office productivity tools, network security,
remote access, file and print sharing, and backup and disaster
recovery. The ability to access these capabilities from a mobile device
makes it easier for users that travel or work remotely.
By communicating and collaborating virtually, SMBs can reduce costs
by decreasing the need for travel, supporting remote workforces to cut
down on office space, and decreasing long-distance telephone expenses
with VoIP capabilities.
Many telephony partners are opting for IBM's open approach, which
allows them to incorporate their products with IBM's to reduce the
costs and complexity of IP telephony. This results in comprehensive
communications solutions that were not previously available to SMBs.
Lotus Foundations Reach enables telephony partners to extend IBM's
self-managing capabilities and provide expanded features such as
click-to-call, click-to-conference, the ability to see if someone is on
the phone or not, and voicemail access.
"Until now, the complexity and cost of creating an IT solution
combined with UC and IP telephony capabilities have been a deterrent
for small businesses," said Caleb Barlow, director, Lotus Foundations,
IBM. "With Lotus Foundations Reach, IBM enables telephony partners to
combine their technologies with IBM's UC solution to create a
comprehensive offering that is affordable and simple enough for the
smallest of businesses to use."
From a single platform, Lotus Foundations Reach helps SMBs increase
employee productivity and efficiency by enabling them to communicate in
real time. For example, a small company that sells medical devices and
has a remote sales force can speed product sales and delivery by
instantaneously processing orders from Blackberry mobile devices.
The expanded Lotus Foundations platform builds on IBM's commitment
to simplify the delivery of information technology for the SMB market.
SMBs face many of the same IT challenges as enterprises, but do not
have access to the skills or budgets to manage complex IT solutions.
With Lotus Foundations Reach, SMBs have a complete set of collaboration
tools to effectively run their businesses at a price they can afford.
IBM Foundations Reach is built on an open platform that enables and
encourages partners to innovate and build upon IBM technology to
deliver cost-efficient, flexible and easy to use solutions specifically
designed for smaller businesses. This open strategy allows smaller
businesses to expand without worrying about upgrade costs or
requirements to purchase additional technology.
A growing number of business partners are choosing to build solutions based on Lotus Foundations:
- EnVision Solutions LLC is
combining IBM Lotus Foundations Reach with its current suite of
applications to deliver an enhanced collaboration package of solutions
for the SMB market.
- NEC is
creating a version of its UNIVERGE Sphericall communications software
that can be downloaded to Foundations to create a complete UC and
business collaboration solution specifically designed for SMBs and
branch offices.
- NextiraOne Mexico
will extend Lotus Foundations Reach with its IP telephony technology to
deliver a complete communications and collaboration offering to help
growing businesses.
- ShoreTel is
incorporating its IP telephony platform with IBM Lotus Foundations
Reach to provide a complete unified communications and collaboration
solution designed specifically for SMBs.
- Speech Design
is combining its Fixed Mobile Convergence (FMC) solution with Lotus
Foundations Reach to create a Mobile Unified Communications appliance,
which offers telephony and presence, FMC, messaging, IM as well as
audio and Web conferencing in a single solution for SMBs.
Challenging Microsoft with a Growing Partner Ecosystem
More than 1,000 Microsoft partners have turned to IBM to take
advantage of Lotus Foundations' innovative design and open technology
base. IBM's expansive unified communications and collaboration
portfolio continues to attract partners looking for affordability,
flexibility and ease of use. Each of these new business partners
represents an opportunity for IBM to expand its reach into partner
ecosystems, broadening the Lotus Foundations partner family.
IBM Lotus Foundations Reach will be available for purchase next
month. For more information on the Lotus Foundations portfolio, visit: www.ibm.com/lotus/foundations.
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